Administrative Assistant

NetServ is a leading IT and Telecom consulting and managed services provider for small to mid-size businesses. We focus on delivering performance, reliability, and scalability for critical applications both on-premises and in the cloud. Driven by a client-first philosophy, we’ve become one of Orange County’s fastest-growing tech service companies, earning the trust and loyalty of our clients.  

We are looking for a dynamic and highly organized Administrative Assistant to join our growing team! 
 

The Role 

The Administrative Assistant will support our CEO with daily operations and drive key sales and marketing initiatives for the company. We are seeking an individual who excels at multitasking, has a keen eye for detail, and is dedicated to delivering high-quality work. 

To succeed in this role, you must possess a proactive, problem-solving mindset, be able to work independently, and maintain confidentiality when handling sensitive information. 

Our ideal candidate demonstrates professionalism, a strong work ethic and values such as honesty, integrity, and respect for clients and colleagues. 
 

Key Responsibilities 

• Provide daily administrative support to the CEO, including but not limited to: 

• Managing calendars and coordinating appointments. 

• Answering phone calls and emails, triaging and prioritizing messages to ensure timely responses. 

• Drafting professional correspondence for clients. 

• Provide operational support to our sales process by: 

• Responding to sales inquiries and gathering relevant information for the sales team. 

• Creating and managing quotes and proposals in the CRM (Autotask). 

• Following up with clients on open proposals 

Other responsibilities: 

• Assist in developing and executing the company’s marketing strategy. 

• Manage company social media accounts by posting updates, engaging with the community, and responding to inquiries. 

• Research on new marketing tools, advertising opportunities, target markets, and potential clients. 

• Track and maintain the marketing budget to ensure effective allocation of resources. 

• Support lead generation efforts, including cold outreach. 

• Analyze internal processes and identify opportunities for improvement. 

• Provide backup support across various business functions as needed. 

Requirements 

• At least 4 years of experience in an Administrative Assistant role or equivalent 

• Excellent written and verbal communication skills (in person, over the phone) 

• Experience in creating/drafting written correspondence such client correspondence, processes, agendas, memos, and reports 

• Proficiency in MS Office (Word, Excel) 

• Proven customer service skills   

 HR Information: 

• Full-time position 

• Hybrid work set up (work from the office in Fountain Valley once a month) 

• First 90 days will be purely in-office for training 

• Schedule: M-F, 8AM to 5PM 

• Health insurance 

• 2 weeks paid time off 

• 401(k) plan with 4% match 

• Salary: $52,000, negotiable depending on experience 

If you are eager to build a stable, long-term career while contributing to the growth and success of a dynamic, collaborative small-company environment, send us your resume and cover letter telling us why you are a great candidate for this role. We are excited for you to be a part of our team!