Systems Engineer

Hey there — we’re ServiceByte! We’re a managed IT services company based in Ossining, New York, proudly serving businesses and residential clients across Westchester County since 2010. We put people first, and focus on building real relationships with our clients and within our team. 

We’re not your typical stuffy IT services shop. We're a laid-back, close-knit team that takes pride in doing great work. If you get excited about diving into cool technical challenges and see issues as puzzles, you’ll fit right in. You'll be part of a team where your contributions are recognized and celebrated.

What you’ll be doing:

We’re looking for a Systems Engineer who’s not just technically sharp, but also enjoys connecting with people. You’ll play a key role in designing and implementing smart, scalable infrastructure solutions for a mix of clients. This is a hands-on, client-facing role — think of yourself as both a tech expert and a trusted advisor.

Your day-to-day might include:

• Designing robust, high-performance infrastructure (networking, systems, storage, virtualization, cloud).

• Configuring and fine-tuning network and server environments (Fortinet, Ubiquiti, Windows, Hyper-V, Azure).

• Developing and integrating solutions tailored to each client’s needs.

• Implementing security protocols and ensuring compliance across environments.

• Monitoring and optimizing systems for peak performance.

• Consulting directly with clients as a trusted technical partner.

What we’re looking for:

• 5+ years of experience in infrastructure design, deployment, and support — MSP experience is a MUST.

• Solid skills across networking, cloud, security, and systems — especially with Fortinet, Ubiquiti, Azure, Windows, and Hyper-V.

• Comfort with scripting and automation (PowerShell, Python) and tools like Ansible or Puppet.

• A curious, solution-focused mindset and excellent communication skills.

• A relevant degree in IT or a related field.

• $90,000 base salary

• Hybrid setup - mostly in-office (Ossining, NY) with some remote flexibility

• Mileage reimbursement for local travel

• Health, vision, and dental benefits (after probation period)

• 401(k) with 3% match

• 2 weeks PTO

• Service Desk Customer Service Points — every awesome rating gets you 100 points (equal to $1). Techs and engineers often rack up enough points for gift cards, gaming consoles, and other cool rewards in no time!
• Team bonding through game nights, dinners, and events - seriously, we go out and party either at a restaurant, laser tag, video games. 
• Performance bonuses and service credits – Your effort won’t go unnoticed.